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Last Updated: December 22, 2025
Crystal Pharmatech ("we," "our," or "us") is committed to protecting the privacy, confidentiality, and security of personal information collected through our websites, including crystalpharmatech.com, related microsites, and online services (collectively, the "Site").
This Privacy Policy explains the types of information we collect, how we use it, the conditions under which we may disclose it, and the rights available to users.
By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information in several ways:
1.1 Information Provided Directly by You
When you fill out forms on the Site, contact us, register for webinars, subscribe to newsletters, download materials, or request services, we may collect:
Name, job title, company name
Business contact information (email, phone number, address)
Project-related information submitted voluntarily
Marketing preferences
Event or webinar registration data
1.2 Automatically Collected Information
When you interact with the Site, we may automatically collect:
IP address and approximate geolocation
Browser type, device identifiers
Log data, access times, referring pages
Website interaction analytics (e.g., clicks, time on page, downloads)
This data helps us improve site performance and understand user behavior.
1.3 Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies for:
Essential website functionality
Remembering preferences
Marketing analytics
Improving user experience
A detailed explanation is provided in our Cookie Policy.
1.4 Third-Party Information
We may receive personal information from:
CRM or marketing platforms (e.g., HubSpot, Salesforce)
Event registration systems
Social media platforms when you interact with our content
2. How We Use Your Information
We use personal information for the following purposes:
Responding to inquiries, service requests, or quotation needs
Providing CRO/CDMO-related information, case studies, and scientific updates
Managing event and webinar participation
Improving website performance and user experience
Conducting data analytics and business insights
Delivering marketing communications that you have opted into
Meeting regulatory, legal, and compliance obligations
We do not sell personal information to third parties.
3. Sharing and Disclosure of Information
We may share personal information only under these conditions:
3.1 Service Providers
With trusted vendors who support website hosting, analytics, marketing automation, CRM systems, and IT services. These providers are contractually required to safeguard your data.
3.2 Business Operations
Within Crystal Pharmatech's global subsidiaries or affiliates to process inquiries or service requests.
3.3 Legal and Compliance
When required to comply with:
Applicable laws and regulations
Law enforcement requests
Contractual or regulatory audits in the pharmaceutical industry
3.4 Protection of Rights
To enforce our policies, protect intellectual property, or safeguard the security of our operations.
We never rent, sell, or disclose your information for unrelated commercial purposes.
4. International Data Transfers
Crystal Pharmatech operates globally. Your information may be transferred to and processed in countries where we or our service providers operate. We implement commercially reasonable safeguards to protect personal data during cross-border transfers.
5. Data Security
We apply administrative, technical, and physical safeguards to protect personal information, including:
Secure servers and encrypted connections
Access controls and user authentication
Regular system monitoring and vulnerability checks
No online transmission is fully secure, but we work to maintain industry-appropriate protections.
6. Data Retention
We retain personal information only for:
As long as necessary to fulfill the purposes described
Compliance with regulatory and quality-system requirements
Business continuity and archival purposes
When no longer required, data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights including:
Access to your personal data
Correction or deletion
Restriction of processing
Opt-out of marketing communications
Withdraw consent
Request data portability
To exercise your rights, contact: contact@crystalpharmatech.com
8. Children's Privacy
The Site is not intended for children under 16, and we do not knowingly collect their personal information.
9. Updates to this Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated "Last Updated" date.
10. Contact Us
For questions or privacy requests:
Crystal Pharmatech
Email: contact@crystalpharmatech.com
Last Updated: December 22, 2025
This Cookie Policy explains how Crystal Pharmatech uses cookies and similar tracking technologies on crystalpharmatech.com.
1. What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They help the site function properly and gather analytics to improve performance.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
Required for basic website functionality, such as:
Page navigation
Access to secure areas
Form submissions
These cannot be disabled.
2.2 Performance & Analytics Cookies
Used to understand how visitors interact with the Site, such as:
Pages visited
Time on page
Traffic sources
Examples: Google Analytics or equivalent tools.
2.3 Functional Cookies
Allow the Site to remember your preferences (language, region, etc.).
2.4 Marketing / Advertising Cookies
Used to deliver relevant content or measure campaign effectiveness (e.g., LinkedIn Insight Tag, HubSpot, Google Ads).
These are only used with user consent where required by law.
3. Third-Party Cookies
Some cookies are placed by third parties that provide analytics, embedded content, or marketing services. These parties have their own privacy policies.
4. How to Manage Cookies
You can control cookie preferences through:
Browser settings (block, delete, or manage cookies)
Cookie consent banner or preference center on the Site
Disabling cookies may affect website functionality.
5. Updates to This Policy
We may update this Cookie Policy from time to time. The updated version will be posted on this page.
Subscribe to be the first to get the updates!
